Bassett Herron - Chartered Accountants // Case study

Bassett Herron are a Newcastle and Hexham based of accountants with multiple premises in the Newcastle and Northumberland area.

Andrew Bassett is one of the business partners who realised as they expanded their business that they were lacking the necessary IT skills to assist them with the business expansion.

GBM were consulted, and after carrying out a free diagnostic and listening to what the client required were successful in winning the maintenance contract. Andrew recently said "Whilst clearly our systems, programs and procedures will not be unique we do have proprietary software unique to the accountancy profession and our established systems and methods of working were tailored to our needs. We found GBM technically able to deal with the variations to such an extent that individual members of staff and partners can refer queries to GBM confident in the knowledge that the response will be pertinent to their needs.

Contrary to our previous experiences with other so called IT maintenance companies, we have never found a pc that would not be fully functioning after attendance by GBM."